General
What are the Call Charge rates?
In PressOne, our call rates are cheap and considerate. For Nigeria numbers, Local rate = ~N13 per minute(based on telco provider) For kenya numbers to Nigeria = N16 per minute For USA numbers, local rate= N22 per minute For USA numbers, International ...
How do I make calls on PressOne Platform?
MANAGER VIEW 1. Sign in to your PressOne account at https://web.pressone.africa/sign-in 2. To make a call, click on the call icon at the top-right side on your screen to open the dialer. 3. Input the number you would like to call. 4. Also, select the ...
Can I send text messages through PressOne?
The text message feature is not available at the moment. However, there's great value you can get from the PressOne in its current state, which can help your business thrive. Kindly visit https://pressone.africa/features/ to see the awesome benefits ...
How To Upgrade my subscription?
Note To upgrade to a quarterly or yearly plan, please reach out to our support team. Currently, this upgrade can't be done manually unless you initially subscribed to these plans during sign-up. If you did, you can switch between plans within the ...
How To Integrate PressOne into other softwares?
PressOne Africa has a number of Integrations with existing CRM solutions like, Zoho CRM, Hupspot, Google Chrome Extension, Fresh Desk, Fresh sales, PipeDrive, and Zoho Phonebridge. Visit our Integration page for more details ...
How To check reports for my business?
1. Sign in to your PressOne account https://web.pressone.africa/ 2. To check Report for your business select Report on the left menu bar 3. You can access Report Summary, Team Report, Audit Report and Leaderboard 4. You can filter your reports by ...
How soon can I begin to make calls with my PressOne number?
Once your number is activated successfully and you have verified your account you can start making calls.
How can I access the call recordings?
MANAGER VIEW 1. Sign in to your PressOne account https://web.pressone.africa/sign-in 2. To access call recordings click on Activities on the left sidebar on your screen 3. Under Call record click Team member of your choice, Event type and proceed to ...
How to purchase airtime?
1. Sign in to your PressOne account https://web.pressone.africa/sign-in 2. Click on the profile Icon at the top-right corner on your screen and navigate to Top Up Airtime 2. Select the Business you want to top up airtime for. 3. Click Make Payment ...
How do I add contacts to my PressOne address book?
MANAGER VIEW 1. As a Manager, sign in to your PressOne account https://web.pressone.africa/sign-in 2. To Add contact, click Contacts on the left sidebar on your screen and click +Add from the right sidebar on your screen 3. Click on Create new ...
How many team members can I add?
There are three different plans available. The standard, growth, and international plan. Each plan accommodates the following number of team members: Solo plan: Only one member (No additional user). Standard plan: 3 members (Additional users cost ...
Are there any charges aside from the subscription?
No other charges, you will have access to all the features when you subscribe to a plan, you will need to just top your line with airtime to start making calls.
How to purchase a PressOne number
For New Customers To purchase a number, visit https://pressone.africa/pricing/ 1. Click on the 'Buy now' button under the international plan section. 2. The button will take you to a signup page. Fill in your details and business deatils accordingly. ...
Is there a web version of the PressOne app?
Yes, there is a web version available. Visit https://web.pressone.africa/ to access the web version. For additional information, kindly visit https://pressone.africa/how-pressone-works/
What is a PressOne?
PressOne is more than just a regular number. It is a virtual phone number that doesn't need a SIM card. It can be used by multiple employees to make and receive calls at the same time. It helps you stay on top of all phone conversations in your ...