Step-by-Step Guide to Assigning Phone Number Access in PressOne

Step-by-Step Guide to Assigning Phone Number Access in PressOne

Step 1: Log in to your PressOne application
https://web.pressone.africa/

Step 2: Make sure you have already invited members (call agents) to your PressOne account.

Step 3: On your side menu bar, click on Team.



Step 4: On the left-hand side of your screen, you will see a CTA that reads "Create Team." Click it to create your team.


Step 5: Add members to your team. These should be everyone you want to have access to the number you will be assigning to the team.


Step 6: On your side menu, click on Phone Numbers.


Step 7: Click on the number.


Step 8: Click on Change Access.


Step 9: You can either set access to a team or a user.



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