How to Verify Your PressOne Account on Web App
Start your verification process with these simple steps.
- Log in to your PressOne account: https://web.pressone.africa/sign-in
- Click on your Name Initials at the top right corner or find the "Get Started" section

- Select "Update Profile" and click on "Account Verification"
- Fill in your NIN details: First name, last name, phone number (linked to your NIN), date of birth, and 11-digit NIN.
- Make sure the phone number you enter matches the one linked to your NIN—this will make the process even smoother.
- Click "Complete Verification"
- Your information will be verified instantly.
If you encounter any issues or your details don't match, you can initiate a manual verification by uploading your government-issued ID.
How to do a manual verification
After three failed attempts; you'll be prompted to make a manual verification.
- Select the document type you'd like to use for your verification
- Fill in the ID number of the document you've selected
- Upload the ID
- Click on submit
Manual verification takes less than 3 days
Need Assistance?
If you encounter any issues or your details don't match, don't worry! You can Call us on 0201-3306119.
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