How to customize your call routing options

How to customize your call routing options

  1. Log into your PressOne account https://web.pressone.africa/sign-in
  2. Under Personalize on the left sidebar, click on Business Number Setup.   

     3. Click on Add a new flow, then click Continue to setup.


    4. Select the number you would like to assign a call flow (in case you have several numbers).


   5. Select your preferred call routing option. You can hover around the "question mark" icon to see what each option is about.