How to Complete Identity Verification (KYC/KYB) on PressOne

How to Complete Identity Verification (KYC/KYB) on PressOne

To unlock full access to your account and enable outbound calls, you’ll need to complete your identity verification.

Step 1: Go to the Verification Centre

From your dashboard, click on “Verification Centre” in the left-hand menu. or click here https://web.pressone.africa/verification

Step 2: View Required Verifications

You’ll see two verification steps:

  • Identity Verification
  • Address Verification


Step 3: Start Identity Verification

Under Identity Verification, click “Start Now” to begin.

Step 4: Fill in Your Details

Select your preferred document type and complete the required fields:

  • Upload your ID document
  • Take a selfie
  • Enter your Full Legal Name
  • Enter your Date of Birth

Ensure all details match exactly as they appear on your verification document. Only one document is required for verification.

Step 5: Submit for Verification

Once completed, click “Submit” to send your details for review.



What Happens Next?

Your verification will be reviewed within 48 hours
You can:

    • Install the PressOne app
    • Receive inbound calls
    • Test your business number


Info

Next Step

While your verification is being reviewed, you can proceed with setting up your calling environment.

👉 Click here to see how to install the PressOne Apps: [https://web.pressone.africa/apps]

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