How does PressOne work?

How does PressOne work?

How PressOne Helps You Manage Business Calls

PressOne gives your business a professional phone number, allowing you and your team to make and receive calls from one place.

Getting Started with PressOne

Here’s a simple step-by-step guide:

  • Create an account

Visit the sign-up page to create an account with your personal and business details

  • Choose a subscription plan

Choose any of the subscription plans that fit your business needs.

  • Make payment for the selected plan.

You can choose to pay monthly, quarterly, or annually

  • Get your virtual business phone number (local or international options).

Select a preferred virtual business phone number

  • Verify your identity

Provide your NIN or a Valid ID to start using the phone number

  • Complete your Setup

Add your team members, assign roles to them, set your welcome greeting, connect to a stable internet, and then, start making and receiving calls.

Note: You cannot use or transfer your existing business SIM number to PressOne. You'll be assigned a new number.

How the PressOne Platform Works

1. How does this phone number work?

Please note that you require airtime to make calls on PressOne. Your customers are charged when they call you.

  • You can make and receive calls with the phone number
  • To make calls, you can either use the PressOne mobile app or your web browser on a laptop.
  • PressOne requires the internet to make and receive calls.
  • To top up your airtime, you can do that directly on the platform- Click here for more details on airtime top-up

2. How will the Business Greeting work?

When someone calls your PressOne number, they’ll hear a welcome message.

You can:

  • Write the message, and we’ll convert it to audio for free.
  • Or upload your own audio recording, especially if your brand tone or language is local or specific.

3. How will my team members use the platform?

  • Invite your team by entering their email addresses.
  • Each person will get their own login and password.
  • They can use the same business number from their mobile or web device.
  • If a team member leaves the company, you simply remove them from the system—you keep full control.

4. Billing and Payment

  • PressOne is a subscription-based platform. You can choose to pay monthly, quarterly or annually
  • Without an active subscription, your number becomes unreachable by customers
  • You require airtime to make calls. This can be bought directly on the platform.