Does Deleting a Team Member mean I have Deleted The Additional User Extension I paid For?
No, deleting a team member from your PressOne account does not automatically remove the additional user extension you paid for.
If you need to remove an additional user extension, particularly if your account exceeds the allowed limit of 3 team members on the Standard plan or 5 on the Growth plan, you need to contact our support team via
hello@pressone.africa
This ensures that the reduction in extensions is properly applied to your invoice and you are not charged for unused extensions.
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How do I delete a team member?
To delete a Team member, Sign in to your PressOne account https://web.pressone.africa/ Select the View all option to see all Team Members. Select the delete Icon. Enter the full name of the team member you have selected and Delete Note Deleting a ...
How many team members can I add?
There are three different plans available. The standard, growth, and international plan. Each plan accommodates the following number of team members: Solo plan: Only one member (No additional user). Standard plan: 3 members (Additional users cost ...
How do I transfer calls between team members using PressOne?
Transferring calls between team members in the PressOne app is a straightforward process. Follow these steps to successfully transfer a call: STEP 1: Answer the Incoming Call: Start by answering the call you wish to transfer. STEP 2: Initiate the ...
How To invite my team members?
1. Sign in to your PressOne Manager account https://web.pressone.africa/sign-in 2. To Invite a Team member click on Invite team member on the side menu 3. Fill in team member's details 4. Select Business number 5. Click on Send Invite
How to purchase additional numbers?
1. Sign in to your PressOne account https://web.pressone.africa/sign-in 2. Click on profile Icon 3. Select Purchase Number 4. Select Business and Click on Continue button 4. Select preferred plan and click on Continue button 5. Select quantity of ...