Does Deleting a Team Member mean I have Deleted The Additional User Extension I paid For?
No, deleting a team member from your PressOne account does not automatically remove the additional user extension you paid for.
If you need to remove an additional user extension, particularly if your account exceeds the allowed limit of 3 team members on the Standard plan or 5 on the Growth plan, you need to contact our support team via
hello@pressone.africa
This ensures that the reduction in extensions is properly applied to your invoice and you are not charged for unused extensions.
Related Articles
How do I delete a team member?
To delete a Team member, Sign in to your PressOne account https://web.pressone.africa/ Select the View all option to see all Team Members. Select the delete Icon. Enter the full name of the team member you have selected and Delete Note Deleting a ...
How many team members can I add?
There are three different plans available. The standard, growth, and international plan. Each plan accommodates the following number of team members: Solo plan: Only one member (No additional user). Standard plan: 3 members (Additional users cost ...
How To invite my team members?
1. Sign in to your PressOne Manager account https://web.pressone.africa/sign-in 2. To Invite a Team member click on Invite team member on the side menu 3. Fill in team member's details 4. Select Business number 5. Click on Send Invite
How to purchase additional numbers?
1. Sign in to your PressOne account https://web.pressone.africa/sign-in 2. Click on profile Icon 3. Select Purchase Number 4. Select Business and Click on Continue button 4. Select preferred plan and click on Continue button 5. Select quantity of ...
How To check reports for my business?
1. Sign in to your PressOne account https://web.pressone.africa/ 2. To check Report for your business select Report on the left menu bar 3. You can access Report Summary, Team Report, Audit Report and Leaderboard 4. You can filter your reports by ...