Can I pause my PressOne subscription instead of cancelling it?
Yes, you can pause your PressOne subscription instead of cancelling it. By pausing, your PressOne number will be retained, and you'll be charged a parking fee of ₦2,500 per month. This ensures your number is saved for when you're ready to resume using our service. You can login, but won't be able to perform any action except renewal payment. To regain full access to your account and resume making/receiving calls, you have to renew your subscription and pick up where you left off.
To pause your subscription, please reach out to our customer support team at
hello@pressone.africa or 0201-3306119 for assistance.
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How To renew my subscription?
Sign in to your PressOne account https://web.pressone.africa/sign-in Click on the Pay Now button. Alternatively Click Billing button on the right menu bar https://web.pressone.africa/managers/billing Select Renew Subscription button. Both options ...
How To Upgrade my subscription?
Note To upgrade to a quarterly or yearly plan, please reach out to our support team. Currently, this upgrade can't be done manually unless you initially subscribed to these plans during sign-up. If you did, you can switch between plans within the ...
What happens when my subscription is due for renewal?
Once your subscription is due for renewal and you sign in to your account https://web.pressone.africa/sign-in You will see a banner at the top of the page that says: Your subscription is due for renewal. Please make payment now to avoid service ...
How do I set up my PressOne account?
1. To setup your Pressone account, go to https://web.pressone.africa/sign-up to sign up as a new user. 2. Enter your Contact details and click Continue button Signup Page 2. Fill the Business details form and get a recommended plan. You can also see ...
What is a PressOne?
PressOne is more than just a regular number. It is a virtual phone number that doesn't need a SIM card. It can be used by multiple employees to make and receive calls at the same time. It helps you stay on top of all phone conversations in your ...